5/20/20 - CONCERNING COVID-19: International shipping is currently available for most countries. However, there are still a couple of countries that have suspended mail service, so packages outbound to those countries will be on hold to prevent package losses. We will keep an eye on the situation and once the suspension gets lifted, we will send out international orders. If you have any concerns regarding your order, feel free to reach out to us using the contact form. For more information about which countries are affected, please refer to USPS's page about international service disruptions:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm
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By buying from this store you agree to the following terms and conditions.
- It is the responsibility of the buyer to input the correct address or notify the store of any address changes. Once the order is shipped, we cannot resend out the parcel and this may result in orders being sent back or becoming lost. If any changes need to be made, please use the contact form to reach out and notify us as soon as possible.
- If an order is sent back to us (due to a wrong address, never picked up, custom fees unpaid, etc.), the order can be shipped out again if an additional shipping fee is paid. If the buyer no longer wants their order, the order will be refunded except for the shipping amount since it has already been shipped out once.
- All customs and duty fees as per your country's laws and regulations are your responsibility to pay for any orders made. We are not able to change this, so please be prepared to pay the custom fees. No reimbursements for these fees will be made.
- All sales are final. However, if your order was damaged during shipping or there are missing items, please email us a picture along with your order number and we will work something out with you.
How long will it take for my order to get to me?
Non-preorder items are shipped out weekly on the Monday after an order was placed. Once shipped, most domestic orders take anywhere from 5 to 10 business days to arrive. International shipping delivery times may vary between 2 and 12 weeks. US orders are shipped via USPS and international orders are shipped via Asendia. All orders will include tracking to help you know where your order is during transit.
How can I contact you?
Please use the contact form to contact us about any order questions and concerns. We will try to reply within 24 hours.